Shipping & Returns

Shipping and Handling Charges

All products require special handling, packaging and shipping insurance. For the larger items, these fees are included in the purchase price. For smaller items, there may be separate shipping charges. These will be noted in the shopping cart and checkout pages of the site.

Shipping Times

For shipments within the Continental US, we use UPS Ground Service. Estimated delivery time is 7-10 business days from the date of purchase.

For expedited shipments within the Continental US, we use UPS 2nd Day Air. Estimated delivery time is 3-5 business days from the date of purchase. Additional fees will apply for expedited shipping times.

For all shipments outside the Continental US, please send email to CustomerService@QuiltKeeper.com for cost and delivery time estimates to your shipping location.

Delivery times include Quilt Keeper fulfillment times, and are not guaranteed. You can track your shipment at any time by logging into your Quilt Keeper account and viewing your order history.

Return Policy

The products and services offered by Quilt Keeper are created by Textile Artists and Crafts People who have taken great care to product high-quality products, made of superior materials. These products are intended to be unique in construction, design, and execution. Please make your selections carefully before purchase.

Should there be an occasion when a product does not meet your needs or expectations, based on the product description, and you wish to return the product, you must notify Quilt Keeper within 30 days of purchase. This can be done via an email to CustomerService@QuiltKeeper.com. via mail to Quilt Keeper, ATTN: Customer Service, PO Box 5539, Whitefish, Montana 59937. Please include the product number, price, method of payment, and reason for your desire to return. A Quilt Keeper representative will contact you to discuss return arrangements.

Because products are unique and require special handling, all returns are subject to a fee of up to 25% of the purchase price. Return shipping charges may be paid by the customer or, if necessary, Quilt Keeper will make the return shipping arrangements and subtract the return shipping costs from the credit issued. A credit will be issued after the product has been inspected to determine that the product is in the same condition as when it was originally shipped.